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Customer Information Center

This Customer Information Center that will guide you through the process of setting up your site on the web. If there is a question you have or a topic that is not addressed or you are ready to order your site, please contact us.
All inquiries are confidential and you are not obligate to sign up for services!!

Why Do I Need A Web Site?
How To Get Started
Who Will Do The Work
Choosing And Registering Your Domain Name
Where Will Your Site Be Hosted
How Do I Pay For Your Services?
Privacy Policy
Disclaimer

Why Do I Need A Web Site?

A web site is a cost effective way to make your business accessible to your customers 24 hours a day, seven days a week! A visit to your site can give all of the information you want your customers to have, whenever they want it! A very convenient way to advertise...your information is always available and can be updated in an instant. Customers will know they are getting exactly what they want by doing business with you just by visiting your site. You can free up some of your time by including frequently asked questions about your business.

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How To Get Started

It can be confusing trying to figure out how to get this web site "thing" started. First, take a look at your business and decide what purpose your web site will serve. Take a look at other sites in the same industry. How are they using their web space? What services do you offer that they do not? What kind of information do they have? What is your target audience? Do you want to sell things from your site?

Gather information you already have for your business like brochures, yellowpage ads, newspaper ads, price and product lists, photos of your building, you and your staff, logos, trade certification information etc...

RMH Web Design will look at sites in your industry right along with you so if you would like to recommend sites for review just send the URL, (web address).

Get a notepad and start jotting down ideas. Eventually you can start organizing your ideas into what you visualize your web site to be. After you order your site, we will go over it together to get the results you desire.

FIrst and foremost is the development of your content. What and how much information do you want to include? What do you want your site to say? Having the content ready first helps with the search engine optimization which should be part of the development process from the very beginning.

What Should My Site Look Like?
Your site should reflect you and your business' personality and be clean, clear and easy to navigate. While you visit other sites in your industry, take note of the types of sites that you like and those you do not like. RMH Web Design will provide guidance as the look of your site takes shape.

Can I use pictures of my products/service on the site?
Absolutely! Graphics shoul be used to supplement your textual content. The use of a lot of images can slow the loading time (the time it takes for customers to see everything) of a page. Some visitors may not wait for the page to appear completely. They usually move on. If you have ever been to a site that has taken a long time to appear and become impatient, you know what this means.

You can include pictures of your storefront, your staff, your products, YOU! RMH will work with you and help you decide how to best use the images you have.

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Who Will Do The Work

Once you have determined the goal of your site and have some idea of what you want it to look like, if you haven't already found a designer/developer, now is the time.

Be sure whomever you choose can provide exactly what you need. Do you want custom graphics or a pre-made template? Do you need an on-line store with a secure order form? How will your site be marketed (search engine submission)? Are there hidden fees? How much does maintenance cost? Will anyone from the company be available to answer questions?

If RMH Web Design cannot meet your needs, we will be more than happy to help you find someone who can.

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Choosing And Registering Your Domain Name

What is a Domain Name?
A domain name is essentially a unique, easy to remember name used to identify your web server (computer your site is stored on). Your domain name (virtual URL) is assigned a number associated with the computer your site is stored on but rather than trying to remember a string of numbers, it's much easier to use a name you recognize!

So used along with "http://www.(yournamehere)", this now becomes your URL (Uniform Resource Locator) or web site address. The domain name for RMH Web Design is rmhwebdesign.com. The complete URL for this site is http://www.rmhwebdesign.com. Putting it in the location line of your web browser brought you here! All domain names are registered with ICANN (The Internet Corporation for Assigned Names and Numbers-see below). Think of ICANN as the DMV of domain names!

Do I have to have a domain name to have a web site?
Not necessarily but is a good idea to have one.

What should my domain name be?
Choosing your domain name can be a simple as the name of your business. For example, if the name of your business is XYZ Auto Repair, you may want http://www.xyzautorepair.com to be your web site address. That means, xyzautorepair.com is your domain name. Use only letters, numbers and/or hyphens. (Although the name cannot begin or end with a hyphen). Domain names are not case sensitive. XYZAutoRepair.com is the same as xyzautorepair.com.

But, what if someone already has my name?
It is possible that the name you choose is already taken. In that case the registrar (companies that process domain name registrations) you use may suggest others. Try using xyz-autorepair.com or xyzauto-repair.com or x-y-zautorepair.com. Chances are that one of the variations you come up with will work. You can also try .net, .biz, .info and so on.

How do I register my name?
You can register your domain name through an accredited registrar. Some companies sell domain names only while others will offer the domain name as a part of a hosting package. RMH Web Design and RMH Hosting offer domain name registration.

If you are not sure where your site will be hosted, it may be a good idea to "reserve" your name before someone else gets it! For more information about registering your domain name, check our Domain Name Registration Information.

How much does it cost to register a domain name?
The cost of a domain name can run anywhere from free with a hosting account to $35.00 per year, depending where you register. Many registrars offer sales and promotions and some hosting companies will include your domain name registration in with their hosting packages.

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Where Will Your Site Be Hosted

What is a hosting company?
A hosting company provides a place on their computers (servers) for your site files to be stored and ready to be 'served'whenever any calls up your URL.

How much does it cost?
That completely depends on the hosting company that you choose and how many options you need. The cost of hosting will depend on how much storage space and bandwith (data transfer) you need, how many e-mail addresses you need, cgi-bin access, additional software you would like installed and so on. Some require a set-up fee.

The more features you are looking for, the more you will pay. For example, an on-line store with a shopping cart and a secure server order form will most likely cost more than a storefront site. Billing from your hosting company is seperate from your domain name registration and web site developer, unless your hosting company builds your site for you.

Your Internet Service Provider (ISP) may offer free space to it's customers. Check out how much space they allow and if commercial, business or for-profit pages are allowed. This may be the ideal set up if you only require a page or two.

How do I find a hosting company?
By doing a search on Google or your favorite search engine or directory will turn up many options. Take a look at what they offer and be sure they can meet your needs. RMH Web Design will assist in this process and we also offer hosting.

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How Do I Pay For Your Services?

RMH Web Design accepts MasterCard, VISA, Discover, American Express, checks, and PayPal. Payment instructions are given with your invoice.

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Disclaimers

USE OF RMH WEB DESIGN WEBSITE
Your Use of the website located at rmhwebdesign.com is governed by these terms and conditions:

Your use of this website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and tonditions, please do not use this site.

RMH Web Design reserves the right to modify these terms and conditions at any time without prior notice. Your use of this site following any such modification constitutes your agreement to follow and be bound by the terms and conditions as changed. As such, please review these terms and conditions whenever you use this site.

All content on this site, including images, graphics, and text, are subject to intellectual property rights or licenses held by RMH Web Design, or by third parties who have licensed their materials, including but not limited to design clients, to RMH Web Design. The entire content of this site is copyrighted as a collective work under U.S. copyright laws.

The contents of this site are intended solely for information puposes and you use, download, print and store this information at your own risk. You may not re-sell or display any content on this site for any reason unless you have express, written consent from the respective property owner.

GENERAL DISCLAIMERS

THE RMH WEB DESIGN WEBSITE IS OPERATED ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULL EXTENT PERMITTED BY LAW, RMH WEB DESIGN DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THIS SITE AND ITS CONTENTS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE.

WITHOUT LIMITING THE FOREGOING, RMH WEB DESIGN DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY SERVICES OR MERCHANDISE OFFERED ON THIS SITE. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM.

WHILE EVERY ATTEMPT IS MADE TO PROVIDE ACCURATE AND TIMELY INFORMATION, WITHOUT LIMITING THE FOREGOING, RMH WEB DESIGN DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THIS WEBSITE IS ACCURATE, COMPLETE, RELIABLE, USEFUL, TIMELY OR CURRENT OR THAT THIS WEBSITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR.

WITHOUT LIMITING THE FOREGOING, RMH WEB DESIGN DISCLAIMS ANY LIABILITY AS TO THE ACCURACY OR COMPLETENESS OF EACH ITEM DESCRIPTION. ALL THIRD PARTY PRODUCT DESCRIPTIONS ORIGINATE FROM THE MANUFACTURER OF THE ITEM.

RMH WEB DESIGN DOES NOT ENDORSE NOR MAKE ANY WARRANTIES OR REPRESENTATIONS ABOUT THE OPTIONS OR OTHER SERVICE OR DATA YOU MAY ACCESS, DOWNLOAD OR USE AS A RESULT OF THE USE OF THE INFORMATION CONTAINED ON THIS WEBSITE, OR ABOUT ANY WEBSITE YOU MAY ACCESS THROUGH THIS WEBSITE, INCLUDING BUT NOT LIMITED TO SITES CREATED OR MAINTAINED BY RMH WEB DESIGN. LINKS TO OTHER SITES ARE PROVIDED FOR CONVENIENCE ONLY. YOU NEED TO MAKE YOUR OWN DECISIONS REGARDING YOUR INTERACTIONS OR COMMUNICATIONS WITH ANY OTHER WEBSITE.

RMH WEB DESIGN MAKES NO REPRESENTATION THAT CONTENT PROVIDED ON THIS WEBSITE IS APPLICABLE OR APPROPRIATE FOR USE IN LOCATIONS OUTSIDE OF THE UNITED STATES.

RMH WEB DESIGN ASSUMES NO RISK OR RESPONSIBILITY FOR YOUR USE OF ANY OF THE CONTENT PROVIDED ON THIS WEBSITE OR SITES CREATED OR MAINTAINED BY RMH WEB DESIGN.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, SHALL RMH WEB DESIGN OR ANY OF EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS, ASSOCIATES, AFFLIATES, FAMILY MEMBERS, CLIENTS OR SUPPLIERS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THIS WEB SITE.

THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF RMH WEB DESIGN HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

IF YOU ARE DISSATISFIED WITH THIS WEBSITE OR ANY CONTENT ON THE SITE, OR WITH THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THIS WEBSITE, THAT YOU USE THE SITE IS AT YOUR OWN RISK.

ENFORCEMENT OF TERMS AND CONDITIONS

BY ACCESSING AND USING THE RMH WEB DESIGN WEBSITE, YOU AGREE THAT YOUR ACCESS TO AND USE OF THIS WEBSITE IS SUBJECT TO THESE TERMS AND CONDITIONS, AS WELL AS ALL APPLICABLE LAWS, AS GOVERNED AND INTERPRETED PURSUANT TO THE LAWS OF THE STATE OF WISCONSIN, UNITED STATES OF AMERICA.

USE OF RMH WEB DESIGN SERVICES

LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES, SHALL RMH WEB DESIGN OR ANY OWNERS, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS, ASSOCIATES, AFFLIATES, FAMILY MEMBERS, OR SUPPLIERS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF, INABILITY TO USE, INFORMATION COLLECTED FROM, OR PRODUCTS AND SERVICES PROVIDED BY OR ON BEHALF OF A WEBSITE CREATED OR MAINTAINED BY RMH WEB DESIGN.

WHILE IT IS THE SOLE PURPOSE OF RMH WEB DESIGN TO PROVIDE A SATISFACTORY, FUNCTIONAL WEBSITE AS REQUESTED BY THE CLIENT, RMH WEB DESIGN MAKES NO CLAIMS AS TO THE SUCCESS, USABILITY, SEARCH ENGINE RANKINGS, USE OR INTERPRETATION OF INFORMATION, SUITABILITY, RELIABILITY, TIMELINESS, ACCURACY OF THE INFORMATION, PRODUCTS, AND SERVICES CONTAINED ON A WEBSITE CREATED OR MAINTAINED BY RMH WEB DESIGN.

YOU AGREE THAT OUR ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY RMH WEB DESIGN SERVICE(S) PROVIDED UNDER THIS AGREEMENT AND/OR FOR ANY BREACH OF THIS AGREEMENT IS SOLELY LIMITED TO THE AMOUNT YOU PAID FOR SUCH SERVICE(S) DURING THE TERM OF THIS AGREEMENT.

RMH WEB DESIGN ASSUMES NO RISK OR RESPONSIBILITY FOR USE OF ANY OF THE CONTENT PROVIDED ON SITES CREATED OR MAINTAINED BY RMH WEB DESIGN.

RMH WEB DESIGN WILL NOT AND SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES OR INJURY, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:

  • ANY USE OR INABILITY TO USE A SITE CREATED OR MAINTAINED, OR A SITE LINKED TO OR FROM A SITE CREATED OR MAINTAINED BY RMH WEB DESIGN;
  • THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM A SITE CREATED OR MAINTAINED, A SITE LINKED TO OR FROM A SITE CREATED OR MAINTAINED BY RMH WEB DESIGN;
  • ANY USE OR MISUSE OF SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM A SITE CREATED OR MAINTAINED, OR A SITE LINKED TO OR FROM A SITE CREATED OR MAINTAINED BY RMH WEB DESIGN;
  • ANY USE OR MISUSE OF SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM A SITE LINKED TO OR FROM A SITE CREATED OR MAINTAINED BY RMH WEB DESIGN;
  • UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
  • STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON A SITE CREATED OR MAINTAINED, OR A SITE LINKED TO OR FROM A SITE CREATED OR MAINTAINED BY RMH WEB DESIGN.

FURTHER, THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, INTERPRETATION, OMISSION, INACCURACY, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF A WEBSITE CREATED OR MAINTAINED AND/OR BY A SITE LINKED TO OR FROM A SITE CREATED OR MAINTAINED RMH WEB DESIGN, WHETHER FOR BREACH OF CONTRACT, TORTUOUS BEHAVIOR (INCLUDING STRICT LIABILITY), NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. RMH WEB DESIGN IS NOT LIABLE FOR DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES.

Privacy Policy:
RMH Web Design is committed to honoring the privacy of our clients and visitors requesting information. Only information that the Client specifies, will be used on the Client's web site. Information that is collected that will not be used on the Client's web site is held in strict confidence. This information will not be released or sold to any third party for any reason unless permission is granted from the client. The release of certain information, as required to submit the client's site to search engines and directories, will be done so only after permission is granted from the Client.

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